State Farm® Insurance Agent Mark Cortesi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Danielle peck
September 4, 2026
"The agent I worked with named Tyler was amazing. We set an appointment time for 11 AM and he was prompt and friendly. Everything Tyler said he would do, he did to the T. Tyler was extremely knowledgeable about my coverage options and also very patient with me to make sure I understood the switch from one provider to the next. He helped me save over $100 on car insurance per month and helped me get renters insurance bundled to save more. While everyone may not be able to save as much as I did definitely explore the options with Tyler and State Farm. 10/10 customer service experience."
Jan Canini
September 2, 2026
"Mark worked very hard to figure all I had to do to the things required to update my sister's policies. Great to work with"
"Hi Jan~ Thank you so much for the 5-star review! We’re glad we could help make your experience simple and straightforward. We appreciate the opportunity to help you protect what matters most and look forward to serving you in the future!"
jim vanoni
August 31, 2026
"Phenomenal experience. Very knowledgeable and walked me through the process, Gsve me different options and gave their professional advice. Made it very easy during the process."
"Hi Jim~ thank you so much for this! I am so thankful that you are part of our Agency and appreciate your business~ "
Deborah Schmidt
August 26, 2026
"Fast and easy transfer from Iowa to Illinois insurance! Tyler was great!"
"“Thank you for the 5-star review! We’re so glad we could help make your insurance transition from Iowa a smooth one. We appreciate you trusting our agency with your auto, home, and insurance needs, and we look forward to being here whenever you need us. Thank you again!"
Amy
August 26, 2026
"Always always helpful and no matter who you speak to they always answer every question without making you feel stupid. Today I dealt with Tyler and he was absolutely amazing. Gave me several different options, but didn’t pressure me to do anything. Will definitely stay with Mark‘s firm and will never go to another insurance company because I’ve had nothing but good things from State Farm."
"Hi Amy~ I can't thank you enough for the great review! We appreciate you taking the time to recognize Tyler and our Agency~ Providing friendly, responsive service for auto, home, and life insurance is very important to us. We’re grateful to have you as a customer!”"
Dan Wenninger
August 25, 2026
"I’ve had a great experience working with Tyler at Mark Cortesi State Farm. Tyler has been extremely helpful, responsive, and always takes the time to make sure I understand my options. He makes the whole insurance process easy and stress-free, and I really appreciate the great customer service. Highly recommend Tyler and the team at Mark Cortesi State Farm!"
"Hi Dan~ Thank you so much for the kind words. We are so appreciative of you and really glad that you found working with Tyler so easy. Thank you again for the great review!"
Con con Jan jan
August 21, 2026
"Great customer service 100% guaranteed"
"Hi! Thank you so much for the review.. we appreciate you! "
Dennis Frye
August 18, 2026
"Been my agent for 19yrs. Love the service and professionalism"
"Glad to have you as part of our family!"
Kelly Fromm
August 18, 2026
"Always helpful!! If paying my bill or having to make a claim, you can walk in a see someone who can help you figure it out. Wouldn’t deal with anyone else, have had State Farm for almost 30 years."
"Thank you so much Kelly~ We have appreciated you and your family and really appreciate the great review!"
Laura K
August 18, 2026
"I have been working with this group for a couple years and it has been the easiest, friendliest insurance agency I have ever worked with. They all returned my calls immediately and never pressured me in any way. Thank you all. Keep up the good work."
"Thank you so much, Laura! Your feedback means a lot to us!"
Brittany Chambers
August 17, 2026
"My daughter recently hit a deer and Tyler Kirby was absolutely WONDERFUL to work with. He answered all of my questions plus some in regard to other coverages. Knowledgeable, friendly, and willing to help in any capacity. Highly recommend!"
"Hi Brittany! Thank you so much for the kind words~ Tyler does an amazing job and we are lucky to have him and you as a customer.. Thank you again!"
DeLeon Rainey
August 14, 2026
"Outstanding and exceptional service- hands down."
"Thank you for the awesome review! We appreciate your business and glad you had a great experience! "
Brit Brat
August 13, 2026
"Very helpful and convenient"
"Thank you so much! We appreciate you! "
aaron vonholten
August 13, 2026
"All the staff here is amazing"
"Thank you so much Aaron! We appreciate your business!"
Cudi Crazy
August 13, 2026
"Tyler Kirby has been nothing but persistent and got me a better deal from my last insurance company"
"Tyler is one of the best!"
diana mcealroy
August 12, 2026
"Every one in this office are very nice and they treat me like family!"
"Thank you Diana!"
McKayla Forbes
August 7, 2026
"Great customer service! I always feel like my situation is resolved and all questions have been thoroughly answered by the end of a phone call. They work super fast and very diligently. They have a great team as well. I recommend! They were so helpful with my auto and renter insurance policies, it made me feel like I could have called way sooner!! They helped lift weight of my shoulders, and I am very grateful to be insured by such a great company and group."
"Hi! Thank you so much for the great review! We appreciate you! "
Monica Barry
August 6, 2026
"Representative Tyler-great listening skills and quick to assist."
"Thank you so much for the fantastic review, Monica! It's wonderful to hear that you had a positive experience. Your feedback means a lot and helps us continue to provide excellent service."
Dorothy Price
August 6, 2026
"Very friendly service and service representative. Very helpful whenever I have had to contact them."
"Thank you, Dorothy, for the perfect rating! "
Susan Schoen
August 6, 2026
"I have done business with this agency for many years and have always experienced excellent service over the phone for any of my needs. Everyone is pleasant and knowledgeable with regard to my auto and home insurance. I reside in Decatur would recommend Mark Cortesi Insurance Agency to anyone living in or around Springfield, Illinois."
"Thank you so much for the kind words and great review~ We appreciate you!"
elijah james
July 31, 2026
"Never let me down State Farm is the way to go for insurance"
"Thank you for the great review~ We appreciate you! "
Matthew Nolte
July 31, 2026
"Tyler was very helpful over the phone with saving me money and me reviewing my insurance needs."
"Hi Matthew~ I am so pleased to hear that~ Thank you for the great review! "
Grace Norris
July 23, 2026
"I needed roadside assistance and Quincy was helpful, patient and courteous, both times I called!
I will recommend State Farm, Mark Cortesi every chance I get!
Thank you."
"Hi Grace~ thank you for the kind words...Quincy is amazing! "
Donna Spent
July 23, 2026
"Agent was cordial & professional. A reasonable premium was reached for my H/A Ins. Happy with the results!"
"Hi Donna~ Thank you so much for the great review! We are glad you are part of our family! "
Jessica Jones
July 15, 2026
"Recently attended one of their events. Had a very good time with my family! Thanks for the hospitality"
"Thank you Jessica~ We are glad you and your family had a good time!
"