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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mia Shamim

February 12, 2026

3  out of  5
rating by Mia Shamim
"State Farm is always on right side they are the best of service I"
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Superior Harris

February 6, 2026

5  out of  5
rating by Superior Harris
"Thanks to Michael for helping me out getting me the best deal!!!"
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David Smith (Springfield)

February 2, 2026

5  out of  5
rating by David Smith (Springfield)
"I'm paying my safe rap insurance weekly and monthly"
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Kathleen Sharp

January 28, 2026

5  out of  5
rating by Kathleen Sharp
"Helped me get a much better rate!"
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Bobbie Hunter (Hunter Girl)

January 9, 2026

5  out of  5
rating by Bobbie Hunter (Hunter Girl)
"Very helpful and courteous. Made the transition Flawless and easy."
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Kris Saatkamp

January 3, 2026

5  out of  5
rating by Kris Saatkamp
"The service is great and professional service is awesome"
We responded:
"Thank you, Kris, for your wonderful review! It's fantastic to hear that you found our service both great and professional. We strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, feel free to reach out. "
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Austin Bell

December 30, 2025

5  out of  5
rating by Austin Bell
"Each and EVERY time I call the office - whether it be a policy change or a question about my policy, the team handles it quickly with genuine kindness and professionalism. Here at Mark Cortesi - State Farm they care about you and continually earning your business."
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Chuck Sauer

December 30, 2025

5  out of  5
rating by Chuck Sauer
"We recently purchased a newer car and after initial corporate coordination, this office smoothly took over the coverage details and communications. Mark, Quincy and their crew do a very fine job and timely follow through as needed. Kudos!"
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Haynes Smith-Collins

December 21, 2025

5  out of  5
rating by Haynes Smith-Collins
"Definitely made a lifetime Customer, thanks to Tyler and the rest of the AllState family."
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Juliet Milton

December 18, 2025

5  out of  5
rating by Juliet Milton
"Mark Cortesi and his staff are wonderful! I appreciate the promptness of their responses. In the event of an accident or necessary, emergent situation - they’re always on the way to assist. We all know the insurance coverage can be expensive but I have been happy with the service (quality and price) I have received from the staff. I truly appreciate Lindsay and Quincy for their kindness, support, and expertise."
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Kelsey Warner

December 10, 2025

5  out of  5
rating by Kelsey Warner
"Tyler was really helpful getting me signed up for insurance. Also I never would’ve guessed State Farm would be the cheapest out of all the quotes I got, but it was by a long shot!"
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Carolyn Harris

December 9, 2025

5  out of  5
rating by Carolyn Harris
"Very pleased with Tyler explaining everything to where I could understand."
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Jim Chipman

November 24, 2025

5  out of  5
rating by Jim Chipman
"Great customer service and excellent rates for home and auto! Our agent designed a plan that was comprehensive and met our individual needs."
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Jackie Harris

November 13, 2025

5  out of  5
rating by Jackie Harris
"Everyone at this office is just incredibly nice and helpful and everything you could want from an insurance company! Couldn't recommend more!"
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cheri lucas

November 5, 2025

5  out of  5
rating by cheri lucas
"Tyler is knowledgeable and responsive. He is very willing to work with you to get you the coverage you need. I am very happy with my experience. I recommend Mark Cortesi State Farm."
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Amy Su3

October 24, 2025

5  out of  5
rating by Amy Su3
"Mark and his team have saved me so much much.. . I live an hour away; still choosing and recommending them, 100%"
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Janel Russell

October 22, 2025

5  out of  5
rating by Janel Russell
"Tyler was wonderful, respectful, and helpful. His honest customer service led to two customers with the company! Awesome!! 😎"
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issiah thompson

October 22, 2025

1  out of  5
rating by issiah thompson
"Im not sure her actual title but Lindsay from this office was incredibly rude by hanging up the phone on me randomly when i asked her to simply cancel my policy. I call back not even a second later and her coworker Meredith made me aware that Lindsay was whom i was speaking with and that she was already in another call. Interesting that she knew that i was speaking with Lindsay just prior to speaking with her. Very unprofessional of Lindsay to abruptly end our call for the seemingly more interesting call then had to take not even a second later. I will not recommend nor come back to state farm just from the experience. Sad."
We responded:
"Thank you for your awesome feedback! It's great to hear that our team was able to assist you effectively. Your support means a lot!"
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Ishmael

October 20, 2025

5  out of  5
rating by Ishmael
"Easy peasy. Made my day."
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felix aguayo

October 17, 2025

5  out of  5
rating by felix aguayo
"Michael was really helpful on getting me the lowest car insurance"
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Austin Sands

October 16, 2025

5  out of  5
rating by Austin Sands
"Tyler Kirby was very professional and very helpful definitely recommending to other people that they talk to Tyler"
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Timothy McConnell

October 15, 2025

5  out of  5
rating by Timothy McConnell
"Great agent and very friendly. He saved me a lot on my auto insurance."
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MENGSHENG CLOTHING BRAND

October 15, 2025

5  out of  5
rating by MENGSHENG CLOTHING BRAND
"Micheal had the best customer service skills. I wasn’t being pressured by the things he was offering. The car insurance was reasonable prize. For sure recommend Michael to handle car insurance."
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Kelah Lanay

October 15, 2025

5  out of  5
rating by Kelah Lanay
"Quincy was awesome and helped me so much when I got a little confused on my policy and cleared everything up for me in lest then 20 minutes !"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Quincy was able to assist you so effectively and quickly. We appreciate your feedback and are glad to know that everything was clarified to your satisfaction. Your support means a lot to us."
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Keely Hansen

October 7, 2025

5  out of  5
rating by Keely Hansen
"Mark Cortesi was the best person to go to when I was trying to get an insurance policy of my own! Not only was he kind and considerate. But he was fast working and also was easy to talk to even when just having a normal conversation while waiting on some things to process on his ends laptop! He is a must go to for this!"
We responded:
"Thank you for sharing your experience, Keely! It's wonderful to hear that Mark was able to assist you efficiently and make the process enjoyable. f you have any more questions or need further assistance, feel free to reach out."