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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DeLeon Rainey

August 14, 2026

5  out of  5
rating by DeLeon Rainey
"Outstanding and exceptional service- hands down."
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Brit Brat

August 13, 2026

5  out of  5
rating by Brit Brat
"Very helpful and convenient"
We responded:
"Thank you so much! We appreciate you! "
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aaron vonholten

August 13, 2026

5  out of  5
rating by aaron vonholten
"All the staff here is amazing"
We responded:
"Thank you so much Aaron! We appreciate your business!"
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Cudi Crazy

August 13, 2026

5  out of  5
rating by Cudi Crazy
"Tyler Kirby has been nothing but persistent and got me a better deal from my last insurance company"
We responded:
"Tyler is one of the best!"
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diana mcealroy

August 12, 2026

5  out of  5
rating by diana mcealroy
"Every one in this office are very nice and they treat me like family!"
We responded:
"Thank you Diana!"
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McKayla Forbes

August 7, 2026

5  out of  5
rating by McKayla Forbes
"Great customer service! I always feel like my situation is resolved and all questions have been thoroughly answered by the end of a phone call. They work super fast and very diligently. They have a great team as well. I recommend! They were so helpful with my auto and renter insurance policies, it made me feel like I could have called way sooner!! They helped lift weight of my shoulders, and I am very grateful to be insured by such a great company and group."
We responded:
"Hi! Thank you so much for the great review! We appreciate you! "
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Monica Barry

August 6, 2026

5  out of  5
rating by Monica Barry
"Representative Tyler-great listening skills and quick to assist."
We responded:
"Thank you so much for the fantastic review, Monica! It's wonderful to hear that you had a positive experience. Your feedback means a lot and helps us continue to provide excellent service."
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Dorothy Price

August 6, 2026

5  out of  5
rating by Dorothy Price
"Very friendly service and service representative. Very helpful whenever I have had to contact them."
We responded:
"Thank you, Dorothy, for the perfect rating! "
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Susan Schoen

August 6, 2026

5  out of  5
rating by Susan Schoen
"I have done business with this agency for many years and have always experienced excellent service over the phone for any of my needs. Everyone is pleasant and knowledgeable with regard to my auto and home insurance. I reside in Decatur would recommend Mark Cortesi Insurance Agency to anyone living in or around Springfield, Illinois."
We responded:
"Thank you so much for the kind words and great review~ We appreciate you!"
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elijah james

July 31, 2026

5  out of  5
rating by elijah james
"Never let me down State Farm is the way to go for insurance"
We responded:
"Thank you for the great review~ We appreciate you! "
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Matthew Nolte

July 31, 2026

5  out of  5
rating by Matthew Nolte
"Tyler was very helpful over the phone with saving me money and me reviewing my insurance needs."
We responded:
"Hi Matthew~ I am so pleased to hear that~ Thank you for the great review! "
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Grace Norris

July 23, 2026

5  out of  5
rating by Grace Norris
"I needed roadside assistance and Quincy was helpful, patient and courteous, both times I called!
I will recommend State Farm, Mark Cortesi every chance I get!
Thank you."
We responded:
"Hi Grace~ thank you for the kind words...Quincy is amazing! "
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Donna Spent

July 23, 2026

5  out of  5
rating by Donna Spent
"Agent was cordial & professional. A reasonable premium was reached for my H/A Ins. Happy with the results!"
We responded:
"Hi Donna~ Thank you so much for the great review! We are glad you are part of our family! "
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Jessica Jones

July 15, 2026

5  out of  5
rating by Jessica Jones
"Recently attended one of their events. Had a very good time with my family! Thanks for the hospitality"
We responded:
"Thank you Jessica~ We are glad you and your family had a good time!
"
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skyfallman 2.0

July 15, 2026

5  out of  5
rating by skyfallman 2.0
"It was amazing me and my brother loved bounce house and insurance , drunk dad enjoyed popcorn"
We responded:
"Thank you for the review and glad you and your dad had a good time~ :)"
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Ava Jennings

July 14, 2026

5  out of  5
rating by Ava Jennings
"I came in to get insurance on my horse trailer, super easy and had the best rates. I was able to set up my own account and payment plans in no time!! Highly recommend."
We responded:
"Thank you Ava! We appreciate you! :)"
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Heather Whitmore

July 9, 2026

5  out of  5
rating by Heather Whitmore
"Great prices thanks, Quincy"
We responded:
"Thank you for the wonderful review, Heather! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide with the customer care that you deserve!"
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Amy C. (Su3)

July 8, 2026

5  out of  5
rating by Amy C. (Su3)
"Mark and his team have saved me so much much.. . I live an hour away; still choosing and recommending them, 100%. Any and all my vehicles. His whole team is available whenever I need anything. . you guys are awesome..
Amy C."
We responded:
"Hi~ thank you for the kind words! We are glad you are part of our family!"
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Shari Goodfield

June 20, 2026

5  out of  5
rating by Shari Goodfield
"I so appreciated the easy manner and explanations by my State Farm person, Michael. He was very easy to talk to, and all of my questions were answered."
We responded:
"Thank you so much for the kind words~ We appreciate you!"
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Markel Evenson

June 16, 2026

5  out of  5
rating by Markel Evenson
"Lindsay and Quincy are awesome to work with and helped me get the same coverage as they transferred my insurance from MN to IL."
We responded:
"Welcome to the Cortesi Insurance family!"
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Tejas Suresh Sirigiri

June 4, 2026

5  out of  5
rating by Tejas Suresh Sirigiri
"Great experience with State Farm! I recently purchased auto and renters insurance, and the process was smooth and easy. Quincy was friendly, professional, and very helpful in explaining my coverage options. He took the time to answer all my questions and made sure I got the right coverage at a competitive price.

I truly appreciate the excellent customer service and would highly recommend Quincy and State Farm to anyone looking for reliable insurance coverage."
We responded:
"Thank you for taking the time to leave such a great review, Tejas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Latashia Pitts-Austin

June 3, 2026

5  out of  5
rating by Latashia Pitts-Austin
"I appreciate Quincy taking his time out & been very helpful with me"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Mark Cortesi’s Team."
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Dave Suiter

May 29, 2026

5  out of  5
rating by Dave Suiter
"Fantastic customer service!"
We responded:
"Thank you Dave~ We appreciate you! "
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Mercedes Bryant

May 29, 2026

5  out of  5
rating by Mercedes Bryant
"They have been so helpful!"
We responded:
"Thank you for the kind words! We appreciate you! "
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alte gillum

May 26, 2026

5  out of  5
rating by alte gillum
"Gave me future advice in selecting State Farm"
We responded:
"Thank you for the review! "